1Win is fully committed to safeguarding the privacy and personal data of every user who accesses our betting and casino platform in India. We process information responsibly, in strict accordance with international data protection standards and with careful consideration of local expectations. This Privacy Policy is written in clear, straightforward language so you can understand exactly what data we collect, why we collect it, how we use and protect it, who we share it with, and what rights you have. We review and update this policy regularly to ensure it remains current with changes in technology, services and applicable regulations. By registering, depositing funds or continuing to use 1Win, you confirm that you have read, understood and agree to these terms.
Information We Collect
We collect only the data necessary to deliver a secure, reliable and personalised experience. During registration we require your full name, date of birth, email address, mobile phone number and preferred currency (INR by default). Technical information is gathered automatically: IP address, device model and identifier, operating system, browser type, language settings, pages visited and approximate location derived from IP (via cookies and similar technologies). Financial records include deposit and withdrawal amounts, selected payment methods and transaction references. Gameplay and betting activity logs enable responsible gaming tools, fraud detection and relevant suggestions. In specific cases (e.g. first withdrawal or suspicious activity) we may request identity documents such as passport, Aadhaar card or utility bill to verify age and comply with anti-money laundering rules.
How We Use Your Data
Your information allows us to create and manage your account, verify identity, authenticate logins, process deposits and withdrawals, settle bets accurately and deliver casino games seamlessly. We also use it to personalise your experience for example, highlighting upcoming IPL matches, popular slots or live dealer tables based on your preferences. Pattern analysis helps detect and prevent fraud or account compromise. With your explicit consent we send marketing communications about bonuses, promotions and new features. Anonymised and aggregated data is used solely for internal analytics to improve platform performance never in a way that identifies you personally.
Sharing & Disclosure
We share personal data only when strictly necessary and always under binding confidentiality agreements. Payment service providers receive the minimum information required to process transactions securely. Hosting, analytics, customer support and anti-fraud partners access limited data needed to maintain and protect the platform. We may disclose information to regulatory or law-enforcement authorities if required by valid legal process. We never sell your personal information to third parties for marketing or any unrelated purpose.
Security Measures
We implement multiple layers of protection: all data in transit uses the latest TLS encryption; stored data is encrypted at rest; access is restricted on a strict need-to-know basis with regular access audits. We conduct ongoing vulnerability scanning, penetration testing and security assessments. You can add extra protection by enabling two-factor authentication in your account settings and using a strong, unique password.
Your Rights
You have the right to access, correct, delete or restrict processing of your personal data. You can withdraw consent for marketing communications at any time. Cookie and tracking preferences can be managed through our consent banner or your browser settings. To exercise these rights, contact our support team we aim to respond to valid requests as quickly as possible.
Cookies & Tracking Technologies
We use essential cookies for core site functionality, performance cookies to understand usage patterns anonymously, and only with your consent marketing cookies to show relevant promotions. You can adjust your preferences at any time.
Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be announced by email or a prominent notice on the website. Your continued use of 1Win after such changes indicates acceptance of the updated policy.